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With shared service centres in particular looking to gain control and visibility of a wider range of processes through automation, Freya Purnell spoke to ReadSoft SAP Solutions Lab CEO Carsten Nelk about the company’s solution to this issue.
As more organisations move to a shared services model to manage not only financial processes, but HR and other processes such as lease management, the benefits of automation become more attractive as a means of gaining control and increasing speed and efficiency. While ReadSoft is perhaps best-known for its account payable (AP) automation solutions, the company decided to go broader – to address the entire ‘purchase to pay’ and ‘order to cash’ process chains.In designing its new Process Director solution, which acts as a single platform for a whole range of processes, ReadSoft also had the opportunity to provide a better, more flexible business analytics solution.
Hear Carsten Nelk talk more about driving procure-to-pay performance in a shared service centre in a video available through YouTube (http://youtu.be/B32KhtxJRAo) or through the ReadSoft website (www.readsoft.com.au/shared-service-centres.aspx).
This article was first published in Inside SAP December 2011.
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