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Wipro has just celebrated its tenth anniversary of providing SAP services in the ANZ market. Inside SAP spoke to Manoj Nagpaul, vice president and regional head – ANZ and Japan for Wipro, about the company’s current focus.
MN: We concentrate on business transformation and operational transformation opportunities and building long-term relationships with key customers. We are focusing heavily on the utilities, natural resources, manufacturing, government, services and banking and financial services industry units. We have won some new projects recently in the manufacturing, utilities, government and services space, but names are confidential.
MN: Origin Energy has been our most successful program in Australia in the last 12 months – Origin won the 2011 SAP Award of Excellence in the Best SAP ERP Project category for their Retail Transformation Project with Wipro as their strategic SI. This project covered a multitude of technologies covering SAP ISU, Avaya Telephony, Document Management, address management, web-based self-service and real-time integration with banks, post office and credit agencies. It involved the development of 1350 SAP and other discrete technology objects in a record span of seven months, with over 5000 test cases run to ensure the system worked. As a result of the project, the number of processes were reduced by up to a third, over 2.5 million customer accounts were migrated to SAP and nearly 1500 staff were trained.
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